Our JourneyYour Trusted Team
From humble beginnings in Delaware in 2003 to a team you know by name, this is a testament to two decades of showing up for our neighbors. These are the milestones that made us who we are.
1 / 6
Our story
Delaware's cleaning team.
Since 2003.
Locally owned. Professionally vetted. Built on old-fashioned values — quality, care, and treating your home the way we'd treat our own.
23 yrs
Owner & Founder
Amanda
Matthews-Owens
Amanda founded The Modern Maid in 2003, starting with little more than determination and a trunk full of supplies. Guided by the old-fashioned values her parents and grandparents instilled, she combined a passion for cleaning with timeless know-how to build a company focused on quality and care.
Since 2010, we've proudly operated out of our office at 165 E. Winter Street, in the heart of historic Delaware, Ohio. We're not a franchise — we're a local team, and when you call you reach someone who knows your home and your name.
Today, The Modern Maid continues to grow — now more than 20 technicians and a dedicated office team — blending Amanda's commitment to quality with the same personal touch that started it all.
23+Years in Delaware
397Five-Star Reviews
100%Satisfaction Guarantee
What we stand for
The standards Amanda built
into every clean.
Gentle on Your Home
The majority of our products are non-toxic and plant-based — safe for kids, pets, and anyone with sensitivities. No harsh chemicals.
Vetted & Trusted
Every cleaner is background-checked, thoroughly trained, and personally vetted before their first day. You'll always know exactly who's coming to your home.
Community-Rooted
Free cleanings each month for local cancer patients. Support for Pacer Pantry and Laundry Love. After 23 years, Delaware is home — not just a service area.
Satisfaction, Backed Up
If anything isn't right within 24 hours of your clean, we come back and make it right. No questions asked, no runaround.
The honest difference
Not all cleaning companies
are the same.
Here's what you actually get when you choose a 23-year locally-owned team over a franchise or a gig app.
| The Modern Maid | National Franchise | Gig Cleaner | |
|---|---|---|---|
| Same familiar tech, most visits | – | – | |
| Every hire professionally screened & vetted | – | – | |
| Non-toxic products provided, never harsh | – | – | |
| Free cleanings for cancer patients | – | – | |
| Locally owned — not a franchise | – | – | |
| You know who's coming before they arrive | – | – | |
| 24-hour satisfaction re-clean | – | ||
| Background-checked team | – |
- Same familiar tech, most visitsThe Modern MaidNational FranchiseGig Cleaner
- Every hire professionally screened & vettedThe Modern MaidNational FranchiseGig Cleaner
- Non-toxic products provided, never harshThe Modern MaidNational FranchiseGig Cleaner
- Free cleanings for cancer patientsThe Modern MaidNational FranchiseGig Cleaner
- Locally owned — not a franchiseThe Modern MaidNational FranchiseGig Cleaner
- You know who's coming before they arriveThe Modern MaidNational FranchiseGig Cleaner
- 24-hour satisfaction re-cleanThe Modern MaidNational FranchiseGig Cleaner
- Background-checked teamThe Modern MaidNational FranchiseGig Cleaner
Our promise
Not happy?
We come back.
Every clean is backed by 100% satisfaction. If anything isn't right within 24 hours of your visit, we return and fix it — no charge, no runaround, no questions asked.
24-hour return window
Spot something we missed within 24 hours? Call us. We'll be back that day or the next — same team, at no cost.
No excuses, no runaround
We don't argue about what counts. If you're not satisfied, that's enough. One call and we're on the schedule.
Backed by 23 years of reputation
This promise has been in place since Amanda started in 2003. It's not marketing copy — it's the standard she built this business on.
Community Partner
Cleaning for
a Reason
Amanda is a proud Cleaning for a Reason partner — a national network of over 1,200 cleaning companies that donates free home cleanings to people undergoing cancer treatment.
Every month, The Modern Maid donates free cleaning visits to local cancer patients in active treatment. It's the work Amanda is most proud of, and it reflects the values she built this business on: that a clean, comfortable home is a dignity everyone deserves.
Our community programs
Amanda on giving back
In Amanda's wordsWhy community
Why community
comes first
Giving back isn't a program to Amanda — it's the reason she built The Modern Maid the way she did. Hear her tell it.
@themodernmaid
Follow on InstagramReal Delaware County homes, our team, and the little before-and-afters that make the job worth it. Follow along.
Ready when you are
Get started or
meet the team first.
No pressure, no sales pitch. Browse the team, read the reviews, then reach out when it feels right.
